Industries
Multi-location F&B operations, run from one system.
Multi-outlet food businesses live or die on consistency across audits, onboarding, inventory, and P&L visibility. This is our deepest area of documented work — six separate engagements across two clients.
What we've actually solved here
Replaced paper checklists and manual photo uploads with a GPS-geofenced mobile auditing engine—cutting audit cycle turnaround by 70% across every Barbeque Nation location.
Replaced a full-time in-house call center with an on-demand freelancer platform, using cloud telephony call-masking to protect diner numbers and a QA console to verify feedback—cutting collection costs by over 60%.
Replaced manual interview scheduling and paper-based document verification with a self-service digital onboarding portal—cutting franchise and staff onboarding time by 50%.
Consolidated POS, ERP, and delivery-platform data into a single role-based portal—covering sales targets, same-store sales growth, food/manpower costs, and a live P&L simulator, with an AI-generated summary on every report.
Replaced paper exams and printed SOP manuals with a digital assessment platform and an AI “Vault” that lets staff search hundreds of internal documents in natural language—cutting grading cycles from weeks to minutes.
Outlet staff found logging daily inventory into Microsoft Dynamics 365 slow and complex, and licensing every store individually was expensive. We built a store-friendly app that syncs into Dynamics 365 through one centralized, admin-level connection.