Wow! MomoAI-Powered Learning & Development and Promotion Engine
Replaced paper exams and printed SOP manuals with a digital assessment platform and an AI “Vault” that lets staff search hundreds of internal documents in natural language—cutting grading cycles from weeks to minutes.
The Challenge
Managing employee evaluations, skills assessments, and role promotions across thousands of store workers relied entirely on manual paperwork and physical test sheets. Preparing exam papers, conducting assessments, and grading results took weeks, creating severe delays in staff promotion cycles and branch readiness. Kitchen staff and managers also had to sift through hundreds of pages of printed SOP manuals and recipe booklets to find answers to daily operational procedures.
Our Solution
We replaced manual paper tests with a digital assessment platform where HR and store leads upload custom question banks and schedule role-based promotion exams directly on mobile or desktop, with automated scoring, instant results, and promotion-eligibility tracking. We then built an AI Vault Search Engine that scans across hundreds of internal company documents and PDFs, letting staff instantly search and find exact instructions using natural-language queries instead of thumbing through physical files, alongside an administrative L&D dashboard tracking employee progression, test history, and regional promotion pipelines in real time.
Key Results
- Promotion assessment and grading cycles cut from weeks to minutes
- 100% of testing paperwork removed
- Natural-language search across hundreds of internal SOPs and manuals (AI Vault)
- Real-time L&D dashboard tracking progression and promotion pipelines
Client Overview
Wow! Momo needed to run skills assessments and promotions for thousands of store workers without the paperwork and delay of physical test sheets.
Impact
Promotion assessment and grading cycles dropped from weeks to minutes, with all testing paperwork removed. Outlet staff now resolve operational queries in seconds using the AI Vault, speeding up skill development and keeping kitchen standards consistent across franchises.
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