The client maintained over 50,000 REST APIs, each with complex documentation covering:
- Endpoint URLs & Methods (GET, POST, PUT, DELETE)
- Authentication & Security Guidelines
- Response Formats & Error Codes
- Usage Examples & Code Samples
Developers and integration teams faced:
- Time-Consuming Manual Searches: Finding relevant API documentation required navigating through multiple PDFs or online portals.
- High Learning Curve: New developers struggled to understand APIs quickly.
- Lack of Contextual Search: Simple keyword-based search did not always return relevant documentation.
To improve developer productivity and efficiency, the company needed an AI-powered chatbot that could provide instant, context-aware responses by searching API documentation in real time using Retrieval-Augmented Generation (RAG) technology.