Last updated : 12-Aug-2024

Welcome to the Carufus Technology Pvt. Ltd. website. These terms and conditions ("Terms") govern your access to and use of the Carufus website ("Website"). By accessing, browsing, or using the Website (www.carufus.com ), you ("User") agree to be bound by these Terms and accept them in full. If you do not agree with these Terms, please exit the Website immediately.

Carufus. ("We," "Us," "Our"), founded in 2018 and ISO 9001:2008 certified, has been at the forefront of providing bespoke IT solutions for esteemed clients across various sectors, including the Food & Beverage (F&B) sector, Adtech, Manufacturing, Fast-Moving Consumer Goods (FMCG), Retail, and the Service industry. Our legacy, built over five years, is a testament to the strong trust we have established among our clients and our unwavering commitment to addressing the distinct challenges faced by businesses in the digital era.

Our founders possess a robust technical grasp of all our service deliverables, ensuring that Carufus consistently redefines the landscape of IT solutions through a steadfast commitment to customization.

We reserve the right to revise these Terms and any other information on the Website at any time without prior notice. We may also make improvements or changes to the products, services, or programs described on the Website at any time without notification.

"User" refers to any individual or entity accessing, browsing, or using the Website. "We," "Us," "Our" refer to Carufus, the operator of the Website.

1. You are responsible for the accuracy of any personal information about you that you provide to Carufus through this website. Any personal information shared by you on this website shall be kept confidential in accordance with Carufus’s reasonable security practices and procedures. Personal information shared by you shall be used for doing the intended business with you.
   
2. You hereby grant your consent to Carufus to share such personal information with its subsidiaries, business associates who have a legitimate purpose to process such personal information, etc. We assure you that in the event your personal information is being shared by the Company with its subsidiaries, business associates, etc., such sharing of information shall be for the purpose of doing the intended business with you.
   
3. You hereby grant us consent to use personal information you may have provided as part of any online contests and surveys that we conduct as permitted by law and to disseminate the information so collected to enhance our services to website visitors. This shall also include sharing the information with our subsidiaries and business associates as a general business practice.
   
4. As you may be aware, information available or transmitted via the internet may be vulnerable to unauthorized access. Despite complying with our enterprise procedures and practices related to data protection and information security, if such instances happen, then Carufus shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

1. Carufus understands the importance of protecting confidential information entrusted to us by our clients/customers. In the course of using our services, you may receive or have access to Confidential Information of Carufus.
   
2. Customer may receive Confidential Information of Carufus, and Customer shall keep all such Confidential Information in a confidential manner and protect it by using the same level of care and discretion that Customer uses with respect to its own confidential information, which will be in no case less than reasonable care and discretion. Customers shall not disclose Confidential Information to any third party. Customers shall not use Confidential Information for any purpose other than as necessary to exercise rights or fulfil obligations under the Terms. Without limiting the foregoing, Customer may disclose Confidential Information to a government authority if that disclosure is: (a) required by law or (b) necessary to exercise its rights or perform its obligations under and in accordance with the Terms.
   
3. “Confidential Information” means business information of a confidential or proprietary nature (including trade secrets and information of commercial value), including, without limitation, the Site, Interface Materials, pricing, software, software code and underlying technical or business information (including any benchmarking or comparative study or analysis involving the Site or Products), which relates to Carufus; provided, however, that Confidential Information shall not include information that:
   
   1. is or becomes a part of the public domain through no act or omission of Customer;
      
   2. was in Customer’s lawful possession prior to the disclosure and had not been obtained by Customer either directly or indirectly from Carufus;
      
   3. is lawfully disclosed to Customer by a third party without restriction on disclosure; or
4. On Carufus’s request, Customer shall promptly return or, to the extent commercially and technically feasible, destroy all Confidential Information in its possession and certify such destruction in writing.

Obtaining User Consent

1. Explicit Consent: We obtain user consent through explicit actions, such as when you accept these Terms, submit forms, or participate in surveys on our Website. This consent is in accordance with applicable data protection laws, ensuring that you are fully aware of and agree to the collection, use, and processing of your personal data.
   
2. Informed Consent: Before you provide any personal information, we will inform you of the specific purposes for which the data will be used, how it will be processed, and any third parties with whom the information may be shared. This ensures that your consent is informed and specific to the context in which the data is collected.
   

Compliance with Data Protection Laws

1. Digital Personal Data Protection Act, 2023: We comply with the provisions of the Digital Personal Data Protection Act, 2023, which governs the collection, storage, processing, and dissemination of personal data in India. This includes ensuring that your data is processed lawfully, fairly, and transparently.
   
2. General Data Protection Regulation (GDPR): For users in the European Union, we adhere to the GDPR, which provides comprehensive protections for personal data. This includes the principles of data minimization, accuracy, storage limitation, integrity, and confidentiality.
   

Our Privacy Policy, which provides information on the data we collect and hold from you via your Carufus Account, what we do with that data, who we share your data with is available via your Carufus Account and can also be viewed on our Privacy Policy

1. This website is protected by intellectual property rights, including trademarks, copyrights, designs, sui generis database rights, and more, and is the exclusive property of Carufus. All content on this website, such as text, data, graphics, pictures, sounds, videos, logos, icons, and code, is protected under intellectual property law and remains the property of Carufus or third parties.
   
2. You may copy, download, and print this material for personal and non-commercial purposes only, in accordance with intellectual property laws. Any modification of material copied, downloaded, or printed from the site is strictly prohibited without prior written consent from Carufus. Any other use of the site's content without such authorization is forbidden.
   
3. Failure to comply with these prohibitions may constitute counterfeiting and/or unfair competition, leading to civil and/or criminal liability.
   
4. Carufus’ registered trademarks include, but are not limited to:
   
   1. Carufus
      
   2. Carufus logo
      
5. All other trademarks on the site that are not owned by Carufus are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the company. Specific authorization is necessary for any use of trademarks owned by Carufus or any third party.

You agree to defend, indemnify, and hold harmless Carufus and/ or its associate entities, their officers, directors, employees, and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from your use of the website material or your breach of these terms and conditions of website use.

1. Carufus absolves itself, to the maximum extent allowed by applicable law, from liability for any direct, indirect, incidental, special, exemplary, or consequential damages linked to the use of this website. This includes materials, information, products, or services accessed through linked sites. Such damages may entail lost profits, business interruption, lost savings, or data loss, even with prior notice of potential harm.
   
2. This waiver applies across all legal actions, be they contractual, under warranty, tortious, or based on other legal theories. We are not accountable for damages, including indirect, incidental, special, consequential, or punitive damages, arising from website use, operational failures, errors, omissions, interruptions, defects, delays, computers.

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages

We may change this acceptable use policy at any time. You should read this page periodically to check for any changes we make, as they are legally binding on you. If you disagree with these changes, your only recourse is to stop using This Website. Continuing to use This Website after being informed of changes signifies your acknowledgement and agreement to be bound by the updated terms and conditions. Some parts of this acceptable use policy may be overruled or replaced by conditions or notices published elsewhere on our site.

1. You agree that these terms of use and any legal action or proceeding related to this website shall be governed by laws in our city.
2. You are responsible for compliance with the laws of the jurisdiction from which you access this website. You agree not to access or use the information on this website in violation of such laws. Any information disclosed to Carufus outside a pre-existing and documented confidential business relationship will be considered non-confidential and non-proprietary. Carufus may develop, use, and freely disclose or publish similar ideas without compensation or accountability. You represent that you have the lawful right to submit such information and agree not to submit any information unless legally entitled.

1. For any inquiries, clarifications, or feedback concerning our Terms and Conditions, or if you require support or have specific questions about Carufus Technology Pvt. Ltd. and its services, we encourage you to reach out to our dedicated support team. We are committed to providing timely and helpful responses to ensure your experience with Carufus is positive and fulfilling.
2. Contact Information:
   1. Email: To get in touch with us directly, please email our team at info@carufus.com. We aim to respond to all inquiries promptly, offering the assistance and information you need.
   2. Phone: +91 9152257383

By engaging with Carufus, you affirm that you are at least 18 years old. This age requirement ensures compliance with global data protection laws and reflects our commitment to safeguarding the privacy and security of our users.